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Reviews > Bernice D.

Posted 64 days ago

Confirmed Service Customer

I brought in my 2013 VW Passat. And the...

Lake Elsinore, CA

I brought in my 2013 VW Passat. And the service representative was so very prompt and friendly that I would recommend this location to all of my family and friends. I'm so sorry to have just answered this survey now because I have forgotten the young lady's name, but I do know her name should be on my service receipt. I apologize. The young lady did a fine job in checking me in, coming out to my car with me, seating me in the waiting room, and she got me in and out in no more than 40 minutes. It doesn't look like I am grateful because of the lack of turning in this survey in a timely manner, but honestly I couldn't find it in my zillion emails. Thank you so much for your friendly and prompt service young lady!!!! We need more people like yourself. Sincerely, Bernice Dunlap

Response from Volkswagen of Murrieta

Good Morning Bernice,

We received your survey in service today and wanted to say thank you for the great review. I will research to fine the name of the person who helped you in the drive and make sure she reads your comments.  We really appreciate the comment you would recommend us to family and friends! That is our goal at our Dealership. If you ever have a concern or question in the future please contact us....Have a great day!

Thanks again,

VW of Murrieta

Aug 21, 2014 
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